About Purchasing :
For convenience in purchasing and placing orders, please use the self-service shopping feature to add items to your order list. During the purchasing process, if you have any questions, you can directly contact our online customer service. We will patiently assist you in resolving any issues. If the response time is slightly slow, it may be due to a high volume of inquiries. We appreciate your understanding.
about Payment:
Supports direct online ordering and payment via Alipay; in special cases, direct transfer is also available.
about Inventory :
All items listed are in stock, but due to high daily shipment volume, there may be a time delay between placing your order and processing it for shipment. Therefore, we cannot guarantee that your order will be shipped immediately. To avoid this issue, please make sure to pay promptly after placing your order. The company arranges orders based on the sequence of customer orders and payments. If there is a shortage of stock, customer service will communicate with you promptly.
about Shipment :
After you place an order and make payment, we will promptly arrange the order and prepare the goods. Please understand that we are eager to ship your order more than you are, so we will definitely arrange and ship your order as soon as possible. Generally, orders placed and paid before 5 PM can be shipped out on the same day, except for special circumstances.
About after-sales service :
If there are any issues with the goods you received, please contact online customer service as soon as possible and assist us by taking photos for timely confirmation. We will provide you with a satisfactory solution as soon as possible. All our staff treat every customer with integrity. Please have no doubt that if any issues arise, we will resolve them promptly. Whether you encounter service problems or issues with our products, we will actively help you solve them. When returning or exchanging goods, make sure to remember the tracking number you sent back. At that time, you will need to provide the courier tracking number for after-sales processing.
